E-Commerce
Online Shopping Experiences that work
Whether your products are virtual or physical, we can build a shop for your site that doesn’t just work for your customers but for you and your staff as well.
We work with you to define your goals for your online shop and make sure your customers can breeze through their purchases confident that they are dealing with a trustworthy and fully compliant trader. We help you find exactly the right tools and transaction frameworks to ensure that everything is clear and up-to-date, maximise purchase completion and make sure that everything is accounted for and you are able to fulfil and ship quickly and efficiently.
It’s been said that as many as 89% of attempted online purchases are abandoned due to poor or absent customer service. So as well as setting up your transaction process and creating cool and exciting product displays and selection routes we’ll show you how to make sure your customer care before, during and after purchasing is friendly, efficient and timely.
Out preferred set up is WordPress & Woocommerce and we can explain why, but we are also happy to help you with any other platforms.
No matter what your business or online niche, you can monetise your traffic with a web shop. Here’s the Cavalry will help you attract, serve and retain your customers with easy to use back office tools and monitoring, secure transaction handling and legally compliant trading standards.
- Planning and guidance pre-build
- Product database creation & management
- Physical goods, services or information products
- Chat support set up
- SEO optimised Product descriptions
- Image creation and management
- Product photography
- Discounts, affiliate schemes and offers
- After sales and cart abandonment email series
- Complex product selection processes made simple for your customers
- CRM, customer service automation and email marketing integration
- Secure transactions
- Essential legalities – GDPR & privacy, terms & conditions and website policies
- Full training, support and documentation post launch
E-Commerce shops do require a certain amount of planning to avoid problems further down the line. We have dealt with some very complex projects and will be more than happy to speak to you before you make an expensive mistake.
Let’s talk shop.
Call us direct on +44 (0) 1273 251573 today to discuss your project:
Gina's creative work, attention to detail and delivery is outstanding. She truly puts the client first and always goes the extra mile to make it all happen and come together. A true professional with heart and great empathy.
(we worked with Jennifer on a series of print
projects at Canis Media & Price Studios) 
Must say: if you want your website to look as good as the new 10 Million Hardbacks then you need @Luigina369 - she's brilliant. Well done to Alan as well, always at least three steps ahead. 
So pleased to have discovered the talent that is Gina Ware - she has transformed our online presence!! Not only that, she can build things you didn't even know existed, write copy like a bad 'un and create opportunities. Seriously good. 
A HUGE THANK YOU to Gina and her team. You've been a constant source of inspiration and creative support as well as an important part of our corporate roll out as we launch globally. We recommend you highly to anyone looking to get the creative support they need from a team that actually has the experience and knows what they are doing!! 
Gina is a creative and insightful professional. Her expertise spans many different sectors and this gives her services depth, clarity and consideration backed up with a wealth of experience. Her dedication to her work is exceptional not to mention inspirational. Most importantly, she has the infectious power to enthuse and invigorate her clients with original approaches.
I’ve been working with Gina for several months now, and found her work to be nothing short of brilliant. She is one of those rare individuals who can multitask at the highest levels: design a website and write copy as well as plan a media campaign. And that barely scratches the surface of her skills. I recommend her highly. 
Gina you saved my life! My website was down (hacked or malware or something) the service provider disabled my email which meant anyone sending me emails got a bounce message. It was a mega-busy week for me and you looked after me, took the pressure off me and sorted it all out calmly and professionally. You really live up to the name 'Here's the Cavalry'.. 
Gina’s know-how, taste, patience and completely wicked sense of humour made working with her a joy - I was bereft when the project was over! Seriously, if you need someone who knows their stuff inside-out, communicates like a dream and gets you where you need to be, Gina Ware is your woman. When she’s not busy sorting out websites and copy, I think she moonlights as Wonder Woman. Yes, she’s *that* good.